Have you ever been in the situation where someone said something that made you so angry that you reacted defensively? I have. It is usually when I feel that either I am or someone close to me is being criticised unfairly…in my opinion. My reaction is to defend, often by pointing out faults I see in the person who is stating their opinion. Not the best way to behave on my part. It is important that coaches do not allow this occasion to arise in coaching. In a coaching rel